Terms of Service

Risks and Indemnity

Users of the PA EMS Protocols app should be aware that while every effort is made to ensure that the data presented in the app is correct, the user assumes all risks associated with incorrect data. This includes (but is not limited to) incorrect addresses or geo-data, user location inaccuracies, inaccurate protocols, inaccurate hospital labels, and similar issues.

Because the app requires internet connectivity for most functions, you are accepting the risks that information may be inaccessible if you are in an area without coverage.

In the event you find an error with the data presented anywhere in the app, or if you have additional information about the services a hospital provides that aren’t listed within the app, please do not hesitate to use the contact link and tell us how to improve.

iHarig LLC is not responsible for any errors in patient care, outdated data, incorrect routing, or any other problems that may arise from information contained in the app. It is wholly the responsibility of the user to ensure they are operating within their defined scope of practice and providing great care to their patients. Protocols or hospital data can change and be implemented well before the app is updated, so please note it is your responsibility to practice accordingly.

Refund Policy

App purchases are handled through the respective app stores (Apple App Store, Google Play). Refund requests should be directed to the appropriate store. The current app price provides access to all features.

iHarig LLC reserves the right to offer promotions or make available previously price-guarded features or applications without notice or responsibility to refund current purchasers. Prices are at the discretion of iHarig LLC and users will not receive notice or refund if prices change after purchase.

iHarig LLC is not responsible for technical errors from third-party services including Google (Firebase, Play Store) or Apple (App Store, iOS). Please use the contact link to report problems you are experiencing. Service interruption statuses will be posted on the PA EMS Facebook page whenever possible.

Privacy and Personal Data

Your privacy is extremely important to us, not only because the developer is in EMS and understands how sensitive the topic is, but also because it’s the right thing to do. The data collected from this app is detailed in our separate Privacy Policy.

iHarig LLC will not sell data collected or share it with any for-profit, non-EMS-related group, business, or service. The main reason any data is collected is to help improve the EMS system in the Commonwealth of Pennsylvania.

About This App

The developer (me) is a regular old guy who doesn’t work for a hospital or health system that can afford to pay a developer. This app is a hobby project that has been used as the developer learns to code. The developer was a political science major and is presently a paramedic/Assistant Chief—not exactly the Silicon Valley type.

The app tries to embody this rougher spirit—agnostic to hospital branding so that it promotes EMS in Pennsylvania as a whole, not a specific health system’s agenda. That is why the application quality might not be the best, but the functionality should hopefully be useful.

Acceptance

Ongoing use of the app constitutes acceptance of these terms.